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Frequently asked questions
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!
Not happy with your order? Email support@usnaturalwine.com within 30 days of receiving it and we'll work with you however we can.
Broken or leaking bottle? Drop us a line and we'll make it right. Full details in our Refund Policy.
Damaged or broken bottles are rare, but they happen. Email us a photo and we'll resolve it to your complete satisfaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 7 business days.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Helpful information
Not happy with your order? Email support@usnaturalwine.com within 30 days of receiving it and we'll work with you however we can.
Broken or leaking bottle? Drop us a line and we'll make it right. Full details in our Refund Policy.
Standard delivery usually takes around 7 business days. If your order hasn't arrived after two weeks, please contact us and we will look into the details. Rates: $25 Texas / $35 other states / free at $200 or more. You can estimate shipping times and shipping costs in the cart.