FAQ

US Natural wine is a virtual bottle shop headquartered out of Austin, TX . We are a small, family team hand-picking, packaging, and shipping our favorite- majority domestic- wines directly to you. Our goal is to highlight US-based winemakers while partnering with some incredible people in the industry to bring you the best domestic selection you can find online. We also carry incredibly unique wines from around the world. Highlighting these underrepresented people and regions allows us an opportunity to share wines outside of the "mainstream".

We believe in community and want that quality to shine through in every facet of our platform. We are nothing without the knowledgeable winemakers, shop owners, local distributors, and enthusiasts we’ve teamed up with. With US Natural Wine, every winery is your local winery.

See our generally agreed upon criteria here

Throughout the site, we find ourselves simply referring to what we offer as 'wine'. We're not much for exclusivity, so we offer tons of wines and ciders that sit on the cusp of what most people deem "natural". Check out the selection and let us know what you think.

Wanna learn even more? Check out our resources page for all things natural wine info.

We only pick and purchase the tasty stuff. We aim to keep our inventory majority domestic natural wine-often referred to as low/ no intervention, or living wines- and fruit wines/ ciders. While we may have a few handfuls of international offerings, we pride ourselves on shining the spotlight on domestic winemakers. 

Shipping is a flat rate of $30 per box shipped. Of course, we recommend buying more than one bottle for the best shipping value.

We ship direct to 34 states. We DO NOT SHIP to: AL, AK, AR, CT, DE, HI, MD, MS, NH, NJ, OH, RI, SD, UT, VT, WV. If you live in one of these states, feel free to message us directly and we can suggest alternative options.

Once you've completed a purchase with USNW, you herby authorize us to transfer the items you purchased to a third-party shipping company. You herby agree to take full responsibility for complying with all laws regarding alcohol in your state.

To keep up with the volume of orders, all orders ship out once a week on Wednesdays. This means the deadline for placing an order is Tuesday at 2PM CST.

Some real-life transparency from us to you:

Wine is heavy. Like, often hard to carry, heavy. So shipping wine is expensive.
Our boxes are insured and protective because that’s kind of the point. Those boxes cost us on average just over $5 each. So, after doing the math along with some wheelin’ and dealin’, our flat rate shipping price is as fair as it gets, leaving us to eat the shipping costs most of the time. While we are unable to offer free shipping on every order, please know that the wines we offer are priced well with personal input from the winemakers.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we offer free shipping for orders over $200!

We do not ship internationally at this time.